Booking Management

A tailored table reservation and guest management system made for your hospitality business.

Live Reservations

Automate your business with bookings from your websites, emails marketing or Facebook page. Live, instantly confirmed reservations for your customers.

Intelligence

We employ machine learning and artificial intelligence to ensure your venue can maximise its potential by using all available data sources (customer habits, email marketing campaigns and much more).

Analytics

Use our reports to get a better understanding of customer booking habits and trends and how to target them better. See year on year differences to provide targets to your sales staff.

Hospitality Business Solutions

We’ve developed a powerful yet simple to use table and guest list management application that can be fully white labeled for your business.

 

We can accommodate multiple different venue types under the same umbrella allow you to leverage analytics across your organisation.

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Restaurants

Whether your restaurant turns over 300 covers a night or 30, CoverGenie can help you manage them effectively.

 

Tag bookings that have been confirmed after a follow-up phone call to help reduce no shows. Confirmation emails with calendar reminders and email follow-ups can be another effective way to communicate with customers. For lower turnover restaurants add a deposit payment at the time of booking.

Bars and Cafes

Bars and Cafes typically have a high turnover of walk-in customers, yet would still require the ability to pre-book customers onto some tables. CoverGenie can help to efficiently manage these bookings, even on a small scale. Don’t rely on a paper based calendar to store your customer data and send them white labeled confirmation emails.

 

What’s better is that with less than 250 monthly covers you won’t need to pay anything!

Night Clubs & Late Lounges

With CoverGenie you can comprehensively manage both tables and a guest list for the evening. Send out customised emails or SMSs to table bookings or those on a guest list. Take pre-orders and deposit payments for table bookings to give a VIP arrival.

 

Manage the arrivals smoothly with our tablet friendly webapp to sign in customers and mark their arrival.

Events Sheet, White Labeled and More!

CoverGenie has a host of features that can help your restaurant, bar or night club. Run events sheets for large bookings to aid staff members when to take action, what’s happening with food and drinks pre-orders.

 

Our solution can be fully white labeled, under your own domain name to keep your brand on message with your customers. Unlike other booking management systems you own the relationship with your customers!

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What else can CoverGenie do?

We are continually adding features to CoverGenie, more than twice a quarter actually! Not only do we add new functionality, but constantly test its security to be compliant with new legislation.

Online, confirmed bookings

No booking fees

Confirmation and reminder emails

Survey feedback follow-up emails

Two-way SMS messages

PDF and Excel outputs

Multi venue management

Deposit Payments

Pre-orders with payment

Cutting edge yield management

Brand awareness/white labeled

Manage tables and guest lists

In depth reporting & analytics

Easy to use

1988526

Booked Customers

2141383

GBP in Deposits

20000

Litres of Caffeine

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