FAQ

Find out more about CoverGenie

Frequently Asked Questions

I want to get started, what now?

Get in touch with our team and we’ll start the setup for you. We can install our default settings and then tweak things as required.

 

To get started, send us your venue details, table/covers and a logo.

How many venues can CoverGenie handle?

In theory…. unlimited!

 

If you have more than 10 venues we’ll try to organise them into regions or verticals to help with your reporting.

How can my customers make bookings?

There are a number integrations we can enable for you. Put a widget onto your website or an extra tab on your Facebook page. We’ll work with you on the best customer booking journeys for your venues.

What types of venues does CoverGenie support?

We’ve developed a number of out of the box venue types.

 

  • Restaurants
  • Bars & Cafes
  • Night Clubs
  • Restaurant to Night Club

 

You can have a mixture of different venue types if you have multiple sites.

Contact Us

The best way to get in touch is to email the UK based team on team@covergenie.uk

Simple Billing

Simple monthly billing. Only pay for what you use.

Support

We have a dedicated support team that run 24×7 because we understand the business doesn’t sleep.

Office Hours

Our normal office hours are 8am to 6pm. Any support requests outside of this are automatically routed to our US based support team. Simply email team@covergenie.uk

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